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HOW TO NOT BE AN A$$HOLE
the podcast where employees finally get
to shit talk customers
HOST: Sara Long
LISTEN ON
ITEM NAME LENGTH
1
2
Lesson Number One
Lesson Number Two
POS systems, Diner Dash, an unlivable minimum wage... What do these all have in common? How do we go about repaying service workers monetarily?
32:00
27:00
Sara Long sits down with Jonathan Forney and Vanessa Brown, very well-known employees of the number one coffee chain in America, and Caitlin Zaloom, cultural anthropologist at NYU, to dissect what makes customers such assholes.
Subtotal
Emotional Debt
Moral Debt
Total
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Check Closed
** Additional Resources ** // PROGRESS OFW PILMA ESSAY AND SOURCES
Thank you!
How to Not be an A$$hole was reported, produced, edited, mixed, and mastered by Sara Long and Josiah Seurkamp. Special thanks to guests Jonathan Forney, Vanessa Brown, and Madison Crowell. Academic contributions and validity by Caitlin Zaloom (and Arlie Hochschild for answering my email).

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